Delivery and Returns Information

DELIVERY (a) Whilst the Company will use its best endeavours to deliver according to the quotation, the Company shall not be liable for Any loss, injury, damage or expenses consequent upon any delay in delivery of the goods. (b) Delay due to circumstances outside the control of the Company including delays in the supply of raw materials, fuel, labour or component parts, fire, tempest, accident, strike lockout, breakdown, or failure of plant or machinery, war, civil commotion, or government restriction, difficulty or increase expense in obtaining workmen, materials or transport or other circumstances effecting the supply of goods or of raw materials therefore by the Company's normal source of supply or the manufacturer of the goods of the Company's normal route or means of delivery shall not entitle the buyer to cancel any order or refuse to accept delivery. In such circumstances the agreed date or period for delivery shall be reasonable extended. However, the Company shall have the right in such circumstances to withdraw from the contract or any other part thereof without being liable for any direct or indirect loss caused thereby and not withstanding that a previous extension of time shall have been agreed. (c) Unless otherwise agreed the goods shall be dispatched to the buyer's place of business but no reduction in price will be made if the buyer collects the goods from the Company. (d) Online deliveries will be a charged at the advertised rate once your shopping cart has been collated. Free deliveries are all indicated as the checkout procedure is taken. Delivery costs will be calculated for various products: The Full " Hygienic Cladding range including sheet products", and all advertised "Intumescent seals"These product categories WILL have a delivery cost associated with them, this is down to the nature of the goods only, this allows an accurate calculation on the cost of the goods to be delivered.

RETURNS (a) The company will only except returns and will offer a full refund if: The goods are returned at the buyers cost in the exact condition they were sent out in. (b) All returned goods are inspected on receipt and will be subject to a full inspection to ensure they are not damaged and can be resold before refunds are allocated.